TROUBLESHOOTING: On the front of your modem, depending on your model, there are 1 or 2 wireless LED symbols. NOT compatible with … power connection before contacting ARRIS. Approved on Comcast Xfinity, Spectrum (Charter, Time Warner, Brighthouse Networks), Cox, Mediacom, Suddenlink and most other US Cable Internet Providers. 802.11ax Wi-Fi 6 technology gives you … Easy to set up and use, the SG6400’s advanced feature set includes DOSIS 3.0 channel bonding in a cost - THE FIRST THING YOU SHOULD DO: You should always power cycle all devices. the wireless worked fine without any issues for the first few months. ... Gateway Arris SURFboard SBG6400 Quick Start Manual. i thought going with a modem with built in wireless would be the way to go and would eventually pay itself off. Any firmware or software changes must … The world's fastest 802.11ax Wi-Fi router. Internet not working or slow? Arris/motorola SURFboard SBG6400 Pdf User Manuals. If the Set Up the Wireless Network on other LEDs do not light up correctly, please call ARRIS Do the following to connect your WPS devices: Your Computer 3. Connect the power cord to the Power port on Technical Support at 1-877-466-8646. Hi - I have a 25Mbps download plan and use this modem that can support download of up to 343Mbps. ARRIS SURFboard SBG6400 8x4 DOCSIS 3.0 Cable Modem / N300 Wi-Fi Router. Equip your home network with the most advanced modem & router available today to enhance your Internet experience! Wireless Cable Modem Gateway. Why be at the mercy of the big cable companies? The ARRIS / Motorola Surfboard SBG6400 Cable Modem & Wi-Fi Router is the latest product available from ARRIS. Page 2 SBG6400. Troubleshooting Tips If you are having troubles connecting to the internet, first try to reset the modem by unplugging the power cord from the modem and wait 1 to 2 minutes. The firmware version of the SBG6400 is located in the Login page and the Web Manager. i didn't want to rent a modem for 7 dollars a month from charter communications. When the modem lights come back on restart your computer. The SBG6400 does not support manual software upgrades. ARRIS has been the industry leader in home internet connectivity since day one. Some features may vary depending on the software version the SBG6400 has. this is wireless connectivity issue. - 3385876 The SBG6400 is an all-in-one DOCSIS 3.0 Cable Modem, 802.11N Wi-Fi and 2-Port Gigabit Ethernet Router. View and Download Arris SURFboard SBG6580 user manual online. SBG6400 DOCSIS 3.0 Wireless Gateway The ARRIS SURFboard® SBG6400 Wireless Gateway delivers innovative, ultra-broadband services to subscribers. i purchased a motorola sbg6580 last year. Do you see either of these light up? In this picture, an MG7550 model (dual band), it shows the 2.4 GHz and 5 GHz LED's: Look at the front of your modem. 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