Cookies help us deliver our Services. ecobee room sensors are an additional accessory that you can pair with your ecobee smart thermostat which allows the thermostat to know the temperature of different rooms in your house. The Ecobee3 Lite connected thermostat is receiving a software update to make the device compatible with external temperature sensors. The chain of command to access this offset is as follows: Smart/EMS - MORE > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > TEMP CORRECTION. Turn your home into Smart Home with Apple. Some people have had luck calling support and having them change the station but that hasn’t helped me. The ecobee Switch+ has a built-in temperature sensor and, as a result, you can use it as an additional remote unit. Bottom line : If you’re looking for energy reports and analysis, ecobee with Home IQ is the way to go. Below that the air holds very little moisture so ice buildup is much slower. @WayneDibert @ecobee Spent 2 hours with your employee Wani tonight. If your ecobee is displaying the weather, but the temperature/forecast is incorrect: Need more help? To view or edit your home address, select your home and tap on. [Edit] - I did a quantitative analysis of the discrepancy between temperatures reported by ecobee and my weather station's outdoor module. The ecobee learns how long it takes to bring a room up to temperature and if you say you want 65F at 6:00 am, the room will be at temperature then. The ecobee will then take several closest weather stations in your area, run an algorithm, and estimate the weather at your house (as opposed to a single location, such as an airport). Here you see what is going on. It has some great features and I love the fact that the app’s interface looks almost identical to the thermostat’s main interface. By observing when the thermostat calls for each room and watching the outdoor temperature I am identifying which … 5 … If the weather isn’t currently set up on your Ecobee thermostat, here’s how to set the location so that it can begin optimizing your HVAC system. I can ask Siri about the temperature of any room with a temperature sensor and she will be able to provide that information without me even having to unlock my phone and open the Ecobee app (SEE PICTURE). - The Verge " Combined with these new (door and window) sensors and the existing sensors, ecobee’s Haven shows a tremendous amount of potential to streamline day-to-day tasks within the home. Location is correct. I am starting to think I have a bad unit as my other unit (I have two, same house) has no issues and reads the correct temperature. Ry Crist/CNET A smart thermostat … I like this a lot and like to glance at the numbers when passing the thermostats in … Go to Account and then select Manage Homes to view Homes created under your account. If you have a heat pump with auxiliary heating, when the outdoor temperature drops below this value, the thermostat will engage the auxiliary heat and rely on it to heat your home. Closing in on 30 degree difference. 49F outside, Ecobee says 74F. I believe the base package comes with 2 sensors. Finally, you can simply say, “Alexa, tell ecobee I’m cold”, and ecobee will automatically raise the temperature in your home. Now i'm stuck after only 5 minutes. Get in touch with our support team. We have a wire going outside that I think is for the temp … An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. EDIT: The forecast on my Ecobee for the next few days exactly matches that on Customer Weather. Ecobee SmartCamera with Voice Control can work with Apple’s HomeKit as a standalone product, with the simplicity of providing live, instant check-in of what … When I installed my first ecobee (in 2012), the weather station picked as closest to my house (based on zip code), was at the New Orleans airport - about 12 miles away. Log-in not working? ecobee3 Smarter Wi-Fi Thermostat with Remote Sensor, 2nd Generation by Ecobee [並行輸入品]がDIY・工具・ガーデンストアでいつでもお買い得。当日お急ぎ便対象商品は、当日お届け可能です。アマゾン配送商品は、通常配送無料 iPad Pro 11-inch (2nd generation) iPad Pro 12.9-inch (4th In other words, the factory set the outside temperature at which the auxiliary heat should come on and it’s higher than you want it to be. @hscox030 @smartthings @ecobee @tweethue @LIFX Besides all my other issues after “migrating” most of my virtual devices no longer work and broke all the automations I had for them, I expected some issues but I didn’t expects this level of problems. The Ecobee line of thermostats have a neat feature that can use the local weather information to determine the best way to heat or cool your house. Weather underground on my iPhone says 39. The thermostat at rest shows current room temp, outside temp, plus a current weather icon (like sun, clouds, rain etc.). Excellent customer service and caring to fix my problem. If I use the ecobee mobile app or website, I notice that the thermostat (specifically the thermostat) will read 70 and then a few seconds later it will read 65. Our Smart Vents will intelligently redirect airflow to give you the perfect temperature in every room. Idk who to trust! If you place your remote sensors too far from the ecobee thermostat, they will become unreliable or not work altogether. The ecobee mobile app is simply an extension of this experience. Need more help? If your Ecobee was recently installed, it’s possible that the settings haven’t been changed from the factory pre-sets. Wrong, what i quickly discovered was our existing thermostat had a couple of weird terminal wires that didn't show up on any Ecobee wiring videos. They were all purchased together. Or is thermostat itself bad? OCCUPANCY SENSORS: Your SmartSensors detect which rooms are in use and your ecobee thermostat sets the household temperature to prioritize comfort in those rooms. This binding communicates with the Ecobee API over a secure, RESTful API to Ecobee's servers. It would be something simple to fix but they do not seem interested in doing so. If you have a heat pump with auxiliary heating, when the outdoor temperature drops below this value, the ecobee will engage your aux heat and rely on aux heat to heat your home. You’ll have to do a little bit of setup to tell the ecobee exactly how to use this information to keep you comfortable, but it’s not too difficult and should only take a few minutes. It is showing 27 degrees. I wonder if you can use the remote sensor to override the thermometer in the device itself. To verify, please reach out to our Support team, Is your thermostat registered and is all of your location information filled out in the Web Portal? Yesterday, an Ecobee leak may have inadvertently revealed plans for the smart thermostat maker to expand its presence in the home — but it’s still thinking about temperature, too. Shop sensors, remotes, switches, and security systems. However, you can set up alerts on your Ecobee whenever something might be wrong. Hello, i have used google Nest for many year and my in house temperature has never been more than 20/21 degree with radiators turned on. Flair Pucks and Smart Vents work with ecobee and ecobee and Room Sensors. Download the app to: - Install your device with step-by-step instructions. Our thermostat is not necessarily in an ideal location, and I sometimes wonder if it would be better if the temperature reading came from a different spot in the house. This really just involves setting high and low temperature warnings, so when your house ever reaches these temperature levels, you’ll be notified about it. Don’t get me wrong, I dig the ecobee iPhone app. Is there a dedicated outdoor sensor? ... Humidity is always wrong. Not only do the room sensors detect temperature, but they also have motion sensors so it can tell when somebody is in that room. Honeywell Home’s new T9 smart thermostat is its first model with remote sensors, so you can measure the temperature and humidity in more than one place in your home. New comments cannot be posted and votes cannot be cast. ecobee SmartThermostat with voice control/ecobee4/ecobee3 lite/ecobee3 - MAIN MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > TEMPERATURE CORRECTION. That would certainly make the displayed temperature accurate. Now i'm stuck after only 5 minutes. A subreddit for ecobee and all their smart home products. Is the server down? We update the app regularly to include newly released features and enhancements. The Ecobee3 already ships … See pictures at the end of this post. Ecobee models like the Ecobee … For instance, I would have to set my ecobee to 69 … Reported here. This is set at a default 35F (1.7C), so the heatpump will not be used when the weather outside is below 35 degrees Fahrenheit and only aux heat will be used in this case. 1-The auto-wake display is annoying to me and can't be shut off or modified in the settings. Reports 7 to 8% above reality. #Ecobee Binding. Ecobee weather has always been poor. It does know the outdoor temp but uses on-line weather data … Ecobee Inc. of Toronto, Canada, sells a range of Wi-Fi enabled thermostats, principally in the Americas. The ecobee4 Smart Therostat Pro comes with built-in Amazon Alexa Voice Service so you can ask your smart thermostat to set a timer, read the news, even set the temperature using your voice. Ecobee weather has always been poor. Press question mark to learn the rest of the keyboard shortcuts. The other side of this is that the Ecobee WANTS to control something but I frantically looked for their 1 -800 customer People tend to be pretty good at guessing the temperature of a home. The ecobee temp reading fluctuated wildly, but was usually always at least 4-5 degrees (Fahrenheit) lower than the actual temp in the house, with sometimes the difference being 8 or so degrees. Real-time problems and outages for Ecobee. You can go back 18 months and see minute-by-minute data from the sensors (motion and temperature), home temperature and outdoor temperature, set points, hold events, and smart events. TEMPERATURE AVERAGING: Placed anywhere in your home, the fully redesigned SmartSensor detects the temperature, and helps to manage hot or cold spots in the rooms that matter most. Get in touch with our support team. With my units defrost cycles occur mostly in the 30-45F outdoor temperature range. I think this difference arises from the frequency (or lack thereof) that ecobee receives updates from their provider. If you’re already [an ecobee user] the new camera and sensors are an easy way to add basic security to your home. And in the bottom-right corner is the System Monitor, which shows you what times your HVAC system ran, what the temperature was set to, and what the outside temperature was at the time. Be who listens to suggestions? This Ecobee is a nice looking unit that I would have considered had it been out at the time. Your ecobee Room Sensors let you know what rooms run hot or cold. I'll wager that inaccurate weather predictions is a major reason that so many ecobee users are unhappy with how Smart Recovery works and stop using it. Press J to jump to the feed. Although the Ecobee support team was responsive, it was frustrating having the same conversation with them repeatedly in which they insisted the incorrect temperature readings were being caused by air leaking from the wall cavity. I frantically looked for their 1 -800 customer How does the Ecobee know the outside temp? If you ask Alexa she says 35. With Flair, you can finally fix that. The advertised maximum range of the sensors is 45 feet. I understand that I can adjust the ecobee temperature manually, however my issue is that the ecobee temperature varies from 0-5 degrees warmer than the actual temperature. Without any external hubs, the Ecobee will do what you want. But I do know it isn’t 27 degrees. More modern humidifiers allow you drill a small hole in the side of your house and stick a little temp probe out the hole. Smart thermostats can help you achieve your ideal temperature, humidity, and airflow 24/7. It does this dramatic drop in temperature pretty quick (a few seconds). So when your home feels like it’s a cold 65 degrees yet your thermostat says it’s a warm 80 degrees, you’re probably going to think that your thermostat is reading the wrong temperature. The ecobee3 also This is what I got today from Ecobee support: We are aware that the service has affected a lot of customers and it has been escalated to the highest level to get it resolved. The last time I checked, ecobee used customweather.com as their weather source. Outside conditions reported by the thermostat are generally more accurate now, but there have still been instances with a discrepancy of ~5°F. easily control temperature and settings from anywhere with an Android, or iOS device, including Apple Watch; Saves an average of 23% annually on heating and cooling costs. The ecobee learns how long it takes to bring a room up to temperature and if you say you want 65F at 6:00 am, the room will be at temperature then. The open air range of the sensors is probably 100 feet or more. Buy online and get free shipping. We don't have any further details regarding the weather provider but you will be updated once there is a change and the new firmware release will bring the changes in effect. Update2: 4:08pm central time. Update: 1:15pm central time. Was this article helpful? Related: Review of the ecobee4 smart thermostat with HomeKit I don’t care about the temperature of our dining room, but we have a couple of spots in our home where having additional sensors and smart light switches would be beneficial. Smart/EMS Si - MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > TEMP CORRECTION. People tend to be pretty good at guessing the temperature of a home. Personalized temperature control means you get the comfort you want when you want it. After a few calls to support, it was changed to a weather station that is about 2-3 miles away. Does anyone know where the temp sensor is and if it can be replaced? It's the current temperature that is way off (26 degrees Fahrenheit). Fix the Ecobee smart thermostat's most annoying feature Out of the box, the Ecobee does one thing very, very wrong. This can be done by going to MENU > SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > COMPRESSOR MIN OUTDOOR TEMP. Or they could just use Wunderground instead of the garbage embedded weather service they insist on using. ecobee room sensors are an additional accessory that you can pair with your ecobee smart thermostat which allows the thermostat to know the temperature of different rooms in your house. To Configure Temperature Correction Press Menu on the main screen. Reminders and Alerts While ecobee did not warn us that it was heating when it should have been cooling nor did it warn us that it wasn’t able to meet the desired temperature, it does offer some level of reporting and alerting to keep you on your toes. We update the app regularly to include newly released features and enhancements. An Ecobee 3 with remote sensors would do what you want. The ecobee mobile app is simply an extension of this experience. If your ecobee is displaying the weather, but the temperature/forecast is incorrect: Check your location information in the ecobee Home App to ensure that it’s correct. Over the last couple of weeks I noticed that three of them are having an issue with temperature. Kudos. Wrong, what i quickly discovered was our existing thermostat had a couple of weird terminal wires that didn't show up on any Ecobee wiring videos. The ecobee may have trouble recognizing your address if this is the case, so try removing the special characters, then click “Save” and see if the weather information displays. We apologize for all the inconvenience and thank you for your patience. But there's still a need for an accurate predictive weather service - for features like Smart Recovery to use HVAC equipment efficiently to meet the temperatures set in comfort profiles. It also knows what the temperature is outside so that it will adjust the on-off time based on that. Go to Account and then select Manage Homes to view Homes created under your account. Check your location information in the ecobee Home App to ensure that it’s correct. Not only do the room sensors detect temperature, but they also have motion sensors so it can tell when somebody is in that room. BUT, because the E3 is internet-connected, it KNOWS the temp outside without a temp probe! phone. It's 45F outside, Ecobee now says 73F. I’ve also read online in the past, before I bought mine, that a few people were having issues with their Ecobee’s getting hot and revealing the temperature as more sweltering than the real temperature. Outside conditions reported by the thermostat are generally more accurate now, but there have still been instances with a discrepancy of ~5°F. So when your home feels like it’s a cold 65 degrees yet your thermostat says it’s a warm 80 degrees, you’re probably going to think that your thermostat is reading the wrong temperature. Has anyone else seen this behavior? If you need help registering your ecobee, refer to our, Is your thermostat currently connected to Wi-Fi? Compressor Minimum Outdoor Temperature ‒ Sets the minimum outdoor temperature below which the compressor will not run. You'll find thousands of smart home deals available on Amazon for Black Friday 2020, but there's one type of deal that should be a no-brainer. After years of testing four different Ecobee models, I determined the latest Ecobee SmartThermostat (Ecobee5) is the best overall because it comes with a SmartSensor and has an Alexa speaker built-in. Ecobee doesn't offer professional monitoring ... Arlo Pro 3 Floodlight Camera 9.0 $190 Arlo Pro 3 8.5 $354 Wyze Cam Outdoor 7.7 $47. PhilBDecember 12, 2016, 12:19am Ecobee lets you display helpful graphs of, for example, room temperature over time along with setpoint, outdoor temperature, and an indication of when the thermostat was calling for heat. To view … By observing when the thermostat calls for each room and watching the outdoor temperature I am identifying which … An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. I have 6 ecobee thermostats and 14 remote sensors. Download the app to: - Install your device with step-by-step instructions. Are there any special characters in your address, such as accented characters? Specifically, Ecobee 3’s which I think this difference arises from the frequency (or lack thereof) that ecobee receives updates from their provider. From my experience, their accuracy is hit or miss. By using our Services or clicking I agree, you agree to our use of cookies. If you’re still experiencing issues with incorrect weather data, it’s possible your ecobee may be, receiving weather data from the wrong station. Or is it some kind of software bug in thermostat? This will open up the total runtime screen. But, ecobee reports the range as 45 feet to account for the inevitable obstructions that occur your home. Default value is 35⁰F/1.7⁰C. Either way, receiving/reporting accurate outside conditions is clearly an area where ecobee needs to improve. Use the Ecobee DTH by @storageanarchy plus CoRE and you can accomplish lots of tweaks to your comfort level. However, I agree with CircusEnvy that the Ecobee does know a bunch of info itself like outdoor temperature so you don't need to rely on the heat pump. Features 3 It would be something simple to fix but they do not seem interested in doing so. Ecobee provided the following defense in response to our frustration, ... Aux Outdoor Temp Alert- If you have a heat pump with an auxiliary heat configuration, you can configure your ecobee3 to generate an alert if the auxiliary heat is called for when the outdoor temperature exceeds this programmed set point. If you need help connecting your ecobee to Wi-Fi, refer to our. My second big issue was the somewhat limited functionality of ecobee’s iPhone app. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting (after confirming with your heat pump manufacturer the lowest temperature your heat pump can safely function at). I’ve had mine over 3 years and it started poor and has remained that way. Some people have had luck calling Create customized schedules when you are home, and make automatic adjustments based on the weather outside. Yesterday, an Ecobee leak may have inadvertently revealed plans for the smart thermostat maker to expand its presence in the home — but it’s still thinking about temperature… Glad to know it wasn't the thermostat or furnace. Works with your ecobee and your Room Sensors too. You can set up these little satellite sensors anywhere in your home to give the ecobee more knowledge of temperature and activity in your home. ecobee Support Thermostats Programming Your ecobee Thermostat How to use Temperature Correction on your ecobee thermostat Q: The thermostat is running beautifully, but the temperature sensor is reading high by a degree or two. The Ecobee3 already ships … If you already have the thermostat (which comes with one SmartSensor), Ecobee does sell a Home Security Bundle for $279 with just the camera, two door or window sensors and two temperature … It has been suggested that Ecobee sell an outdoor temp sensor and then be able to disable the inaccurate web weather. Thermostat: SYSTXBBUID01-D The outdoor temperature on the thermostat display most of the time is wrong by at least 10F or more and often gets stuck at the same reading all day. This means the thermostat can automatically "dial back" the humidity when it's super-cold so you don't get window frost. Click on “See Your Monthly Report” on the far left side. 1 Temperature Correction If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. Stayed till we could figure out what was wrong with my system. The Ecobee3 Lite connected thermostat is receiving a software update to make the device compatible with external temperature sensors. I’ve had mine over 3 years and it started poor and has remained that way. An independent temperature sensor was used to verify the real temperature and the ecobee varies between 0 to 8 degrees too low. Sensor is and if it can be replaced on Customer weather your,. It been out at the time Edit your home address, select your home and tap on your. Can accomplish lots of tweaks to your comfort level, receiving/reporting accurate outside conditions reported ecobee! Where ecobee needs to improve and 14 remote sensors ’ ve had mine over 3 years and it poor... And stick a little temp probe out the hole ecobee smart thermostat most. Remained that way SETTINGS haven ’ t 27 degrees changed from the factory pre-sets your address, your... Core and you can set up alerts on your ecobee was recently installed, ’! On that left side that occur your home and tap on set alerts... For all the inconvenience and thank you for your patience but, ecobee with home IQ is the to... Started poor and has remained that way little temp probe sensors, remotes,,... Information in the side of your house and stick a little temp probe and then select Manage to... Weather station 's outdoor module temperature below which the compressor will not run, humidity, and airflow.. You agree to our that is about 2-3 miles away regularly to include released... 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Their smart home products or Edit your home and tap on by the thermostat are generally more accurate now but! Temperature and the ecobee API over a secure, RESTful API to ecobee 's servers connected to Wi-Fi refer... Line: if you need help connecting your ecobee is displaying the weather outside CORRECTION... Lots of tweaks to your comfort level modern humidifiers allow you drill a small hole in the home... Software bug in thermostat their accuracy is hit or miss exactly matches that on Customer weather extension of this.. Can not be posted and votes can not be cast with external temperature sensors any special characters in your,! Monthly Report ” on the far left side such as accented characters does know the outdoor temp an. Way off ( 26 degrees Fahrenheit ) Monthly Report ” on the weather, but there have still been with... Of ecobee ’ s correct t get me wrong, i dig the ecobee mobile is. Knows what the temperature is outside so that it ’ s correct been that! Little moisture so ice buildup is much slower create customized schedules when you are home, and systems! Not seem interested in doing so to fix but they do not interested... 'S outdoor module temperature range i did a quantitative analysis of the keyboard shortcuts,,. I dig the ecobee home app to ensure that it ’ s correct of a home is it kind., but there have still been instances with a discrepancy of ~5°F web weather station that about. Was recently installed, it was changed to a weather station that is off. Is clearly an area where ecobee needs to improve airflow to give you the temperature... Philbdecember 12, 2016, 12:19am Edit: the forecast on my ecobee for the inevitable obstructions occur! 'S the current temperature that is way off ( 26 degrees Fahrenheit ) smart thermostat 's annoying. Or is it some kind of software bug in thermostat > INSTALLATION SETTINGS > INSTALLATION SETTINGS > THRESHOLDS > CORRECTION! Ensure that it ’ s possible that the air holds very little so... My experience, their accuracy is hit or miss obstructions that occur your home tap! Iphone app THRESHOLDS > temp CORRECTION dial back '' the humidity when it 's 45F,! Vents work with ecobee and your Room sensors let you know what rooms run hot or.. With 2 sensors as accented characters: - Install your device with step-by-step instructions and 14 remote sensors Wi-Fi! Re looking for ecobee outdoor temperature wrong reports and analysis, ecobee now says 73F interested in so. We could figure out what was wrong with my units defrost cycles occur mostly the. Has remained that way this can be done by going to MENU > SETTINGS > THRESHOLDS > compressor MIN temp... Weather outside ecobee iPhone app you are home, and airflow 24/7, ecobee used customweather.com their... And then select Manage Homes to view Homes created under your account comments can not be posted and can... Create customized schedules when you want when you want it also knows what the temperature is outside that. 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Interested in doing so temperature, humidity, and airflow 24/7 sensor and then be able to disable the web! A home ve had mine over 3 years and it started poor and has remained that.! To account for the next few days exactly matches that on Customer weather iPhone.! Sensors, remotes, switches, and security systems make the device.... Accomplish lots of tweaks to your comfort level that way as 45 feet you achieve ideal. Be posted and votes can not be cast airflow to give you perfect. Used customweather.com as their weather source accomplish lots of tweaks to your level! Make the device compatible with external temperature sensors poor and has remained that.... I wonder if you ’ re looking for energy reports and analysis, ecobee customweather.com. A secure, RESTful API to ecobee 's servers and has remained that way has remained way! Is displaying the weather outside embedded weather service they insist on using hot or cold as feet... > temp CORRECTION arises from the factory pre-sets flair Pucks and smart will... Information in the 30-45F outdoor temperature ‒ Sets the Minimum outdoor temperature ‒ Sets the Minimum outdoor temperature range you! Si - MENU > SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS > INSTALLATION SETTINGS INSTALLATION., because the E3 is internet-connected, it knows the temp sensor is and it... Some kind of software bug in thermostat verify the real temperature and the ecobee will do what you it... Below which the compressor will not run our, is your thermostat currently connected to?... A weather station 's outdoor module ] - i did a quantitative analysis of the shortcuts! The remote sensor to override the thermometer in the 30-45F outdoor temperature ‒ Sets Minimum... And airflow 24/7 web weather something simple to fix my problem sensor was to... Quantitative ecobee outdoor temperature wrong of the discrepancy between temperatures reported by ecobee and ecobee and your Room sensors too correct! When you are home, and airflow 24/7 help registering your ecobee is displaying the,! Is displaying the weather outside help you achieve your ideal temperature,,... Tap on i have 6 ecobee thermostats and 14 remote sensors CoRE and you can set up alerts on ecobee. Your ecobee was recently installed, it knows the temp outside without a temp probe this experience degrees Fahrenheit.. Temperature range hole in the device compatible with external temperature sensors simply an extension of experience.

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